MD-5188 Ceiling Medallion

25 Year Limited Warranty

You're making a beautiful upgrade to your home and we're here to help protect that investment. We guarantee that your polyurethane millwork will be free from manufacturing defects for twenty-five years from the original date of purchase.

Warranty Conditions and Limitations

This warranty covers material defects in our polyurethane products when used in standard applications where temperatures do not exceed 150°F. It does not cover labor, consequential or incidental damages. This warranty is not transferable and applies to the original purchaser only.

• Polyurethane products are for decorative uses only.
• Polyurethane products need a finish coat of paint during installation; it is the purchaser's responsibility to make sure their paint works well with the product (test and let dry on a small piece first).
• Before installation, allow your polyurethane product to acclimate to room temperature for 15 minutes.
• All polyurethane moldings must be installed with tight fitting joints (see installation instructions) as well as adhesive between the joints to prevent seams from expanding during changes in season.

We're Ready to Help

Unlike a car, not much can go wrong with a polyurethane product since polyurethane doesn't absorb moisture and won't be affected by insects. However, in the rare event that you do encounter a defect with your product, we're here and ready to help. Just give us a call and we'll work with you to identify the problem and, in case of defect, supply you with replacements.

RETURNS

• 90 day return window with no restocking fees
• Products must be unused/new and in their original boxes
• Customer is responsible for return shipping cost (we are happy to help arrange shipping)
• Partial returns where the quantity discount tier would change are refunded the difference between the original total and the total based on the kept quantity (see example)